[Remote] Program & Change Management Manager

Note The job is a remote job and is open to candidates in USA. Tata Consultancy Services is seeking a Program & Change Management Manager to support strategic transformation initiatives. The role develops and executes change management plans, stakeholder engagement, communications, training, readiness, adoption, and reinforcement activities while leveraging data and AI-enabled tools to improve change outcomes. Responsibilities Develop and execute change management plans that support business transformation initiatives, including stakeholder engagement, change impacts, readiness activities, communications, training, adoption, and reinforcement Identify and assess impacted stakeholder groups, develop engagement approaches, and support stakeholder alignment throughout the project lifecycle Conduct change impact assessments and translate findings into actionable recommendations and change interventions Support business readiness efforts by gathering feedback, identifying risks and adoption barriers, and partnering with program teams to address gaps Develop and deliver communications approach, plan, and materials across a variety of channels, including presentations, emails, SharePoint sites, newsletters, videos, and leadership messaging Partner with training and business teams to assess learning needs, support training planning, and develop readiness and reinforcement activities that help users successfully adopt new capabilities Collaborate with program leaders, people managers, and key stakeholders to build awareness, understanding, and commitment to program objectives Support change network, champion, and advocate programs to increase engagement and adoption across impacted audiences Monitor stakeholder feedback, readiness indicators, and adoption metrics to identify trends and recommend corrective actions where needed Track and report on key change management activities, deliverables, risks, and adoption outcomes Provide post-launch support through communications, office hours, reinforcement activities, measurement, and continuous improvement efforts Leverage AI-enabled tools and digital solutions to improve the efficiency and effectiveness of communications, training, stakeholder engagement, and change management activities Skills Proven expertise in organizational change principles and application, including at least 7 years of relevant experience; certification is a plus Strong communication and content development skills using multiple formats including but not limited to email, PPT, SharePoint/Wiki, newsletters, video, and infographics Ability to influence and collaborate effectively with stakeholders across multiple functions and levels of the organization Strong organizational skills with the ability to manage multiple priorities in a fast-paced environmen t Flexibility and resourcefulness; resilience in ambiguous situations Experience using data, feedback, and insights to inform change management recommendations and decisions Proficiency with Microsoft 365 tools; experience with Adobe Creative Cloud and AI-enabled productivity tools is desirable Strong visual storytelling skills and the ability to create engaging, audience-focused content; experience with Adobe suite is desirable Certification is a plus Experience with Adobe Creative Cloud and AI-enabled productivity tools is desirable Experience with Adobe suite is desirable Benefits Discretionary Annual Incentive. Comprehensive Medical Coverage Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support Maternal & Parental Leaves. Insurance Options Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth Commuter Benefits & Certification & Training Reimbursement. Time Off Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Company Overview Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting. It is a sub-organization of Tata Group. It was founded in 1968, and is headquartered in Mumbai, Maharashtra, IND, with a workforce of 10001+ employees. Its website is http//www.tcs.com. Company H1B Sponsorship Tata Consultancy Services has a track record of offering H1B sponsorships, with 1844 in 2026, 7880 in 2025, 9690 in 2024, 8537 in 2023, 11159 in 2022, 9813 in 2021, 11984 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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